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+46 31 711 47 50

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Warranty

When a warranty issue occurs, please send in a warranty claim by email and please return the broken part to Alesco, as soon as possible. Alesco International AB, Neongatan 10, SE-431 53 MÖLNDAL, Sweden Phone: +46 31 711 47 50, Email: support@alesco.se

ATTENTION! A copy of this claim must follow the spare parts that are returned to Alesco International AB.

Spare parts which are returned without the claim or if the claim is incomplete, Alesco will not process the claim as warranty. Do not mix several machines at one report. Please also add pictures of the damage.

  • Your Contact Information

  • To continue, please read and accept our Terms of Warranty.

  • When a warranty issue occurs, please return the broken part to Alesco, along with the copy of your claim as soon as possible to Alesco International AB, Neongatan 10, SE-431 53 MÖLNDAL, Sweden, Phone: +46 31 711 47 50, Email: support@alesco.se 2019-01-28

    Guarantee


    Alesco International AB provides a 24 month guarantee on Alesco´s induction heaters and its components. This guarantee applies to damage related to faults in materials or manufacture. The guarantee does not cover damage arising from inappropriate or careless use, overloading, negligent maintenance or natural wear and tear.

    The guarantee does not cover the inductor or the hose package.

    The guarantee assumes that:
    • The Alesco induction heater has been correctly installed and inspected in accordance with local regulations.
    • The Alesco induction heater has not been modified in any way without approval from Alesco International AB.
    • Only original parts from Alesco International AB have been used for repairs.
    • The induction heater has been utilised and maintained in accordance with Alesco International's instructions.
    In the event of a guarantee claim against Alesco International AB the customer must be able to prove that the fault has arisen within the guarantee
    period and that the Alesco induction heater has been used in accordance with the specified instructions and technical data. Guarantee claims must also contain details about the product type and serial number.
  • Warranty Claim for

  • If you don't know, please fill in 0000
  • A80 Heating Tip / Inductor

  • If you don't know, please fill in 0000
  • A80 Hose Package

  • If you don't know, please fill in 0000
  • ACE12 Heating Tip / Inductor

  • If you don't know, please fill in 0000
  • ACE12 Hose Package

  • If you don't know, please fill in 0000
  • A500 Heating Tip / Inductor

  • If you don't know, please fill in 0000
  • A500 Hose Package

  • If you don't know, please fill in 0000
  • A800 Heating Tip / Inductor

  • If you don't know, please fill in 0000
  • A800 Hose Package

  • If you don't know, please fill in 0000
  • A700 Heating Tip / Inductor

  • If you don't know, please fill in 0000
  • A700 Hose Package

  • If you don't know, please fill in 0000
  • A1000 Heating Tip / Inductor

  • If you don't know, please fill in 0000
  • A1000 Hose Package

  • If you don't know, please fill in 0000
  • A1100 Heating Tip / Inductor

  • If you don't know, please fill in 0000
  • A1100 Hose Package

  • If you don't know, please fill in 0000
  • A1200 Heating tip / Inductor

  • If you don't know, please fill in 0000
  • A1200 Hose Package

  • If you don't know, please fill in 0000
  • A2000 Heating Tip / Inductor

  • If you don't know, please fill in 0000
  • A2000 Hose Package

  • If you don't know, please fill in 0000
  • A3000 Heating Tip / Inductor

  • If you don't know, please fill in 0000
  • A3000 Hose Package

  • If you don't know, please fill in 0000
  • A4000 Heating Tip / Inductor

  • If you don't know, please fill in 0000
  • A4000 Hose Package

  • If you don't know, please fill in 0000
  • Circuit board assembly

  • Other

  • Upload files

  • For faster processing, you can upload photos of the warranty case

  • Drop files here or
  • Please choose if you want a credit or a new product in case of an approved warranty

  • This field is for validation purposes and should be left unchanged.

OUR PRODUCTS

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CONTACT

Alesco Int. AB

Neongatan 10,
431 53 Mölndal, Sweden
Org.nr: 556604-6305

Copyright © 2020 Alesco International AB. All rights reserved.

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