When a warranty issue occurs, please return the broken part to Alesco, along with the copy of your claim as soon as possible to Alesco International AB, Neongatan 10, SE-431 53 MÖLNDAL, Sweden, Phone: +46 31 711 47 50, Email: support@alesco.se 2019-01-28

Guarantee

Alesco International AB provides a 24 month guarantee on Alesco´s induction heaters and its components. This guarantee applies to damage related to faults in materials or manufacture. The guarantee does not cover damage arising from inappropriate or careless use, overloading, negligent maintenance or natural wear and tear.

The guarantee does not cover the inductor or the hose package.

The guarantee assumes that:
• The Alesco induction heater has been correctly installed and inspected in accordance with local regulations.
• The Alesco induction heater has not been modified in any way without approval from Alesco International AB.
• Only original parts from Alesco International AB have been used for repairs.
• The induction heater has been utilised and maintained in accordance with Alesco International's instructions.
In the event of a guarantee claim against Alesco International AB the customer must be able to prove that the fault has arisen within the guarantee
period and that the Alesco induction heater has been used in accordance with the specified instructions and technical data. Guarantee claims must also contain details about the product type and serial number.