File a warranty

Warranty

When a warranty issue occurs, please send in a warranty claim by email and please return the broken part to Alesco, as soon as possible. Alesco International AB, Neongatan 10, SE-431 53 MÖLNDAL, Sweden Phone: +46 31 711 47 50, Email: support@alesco.se

ATTENTION! A copy of this claim must follow the spare parts that are returned to Alesco International AB.

Spare parts which are returned without the claim or if the claim is incomplete, Alesco will not process the claim as warranty. Do not mix several machines at one report. Please also add pictures of the damage.

Case number
Your Contact Information
Company*
Contact person*
Email*
Phone*
To continue, please read and accept our Terms of Warranty.
the Alesco terms of Warranty*
I have read and understand the terms of warranty
When a warranty issue occurs, please return the broken part to Alesco, along with the copy of your claim as soon as possible to Alesco International AB, Neongatan 10, SE-431 53 MÖLNDAL, Sweden, Phone: +46 31 711 47 50, Email: support@alesco.se 2019-01-28

Guarantee

Alesco International AB provides a 24 month guarantee on Alesco´s induction heaters and its components. This guarantee applies to damage related to faults in materials or manufacture. The guarantee does not cover damage arising from inappropriate or careless use, overloading, negligent maintenance or natural wear and tear.

The guarantee does not cover the inductor or the hose package.

The guarantee assumes that:
• The Alesco induction heater has been correctly installed and inspected in accordance with local regulations.
• The Alesco induction heater has not been modified in any way without approval from Alesco International AB.
• Only original parts from Alesco International AB have been used for repairs.
• The induction heater has been utilised and maintained in accordance with Alesco International's instructions.
In the event of a guarantee claim against Alesco International AB the customer must be able to prove that the fault has arisen within the guarantee
period and that the Alesco induction heater has been used in accordance with the specified instructions and technical data. Guarantee claims must also contain details about the product type and serial number.
Warranty Claim for
Machine*
Machine serial number*
If you don't know, please fill in 0000
Concerned Piece*
- Heating tip / Inductor
- Hose package
- Cricuit board assemble
- Other
- Machine
Comments
A80 Heating Tip / Inductor
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error*
A80 Hose Package
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
ACE12 Heating Tip / Inductor
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
ACE12 Hose Package
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A500 Heating Tip / Inductor
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A500 Hose Package
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A800 Heating Tip / Inductor
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A800 Hose Package
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A700 Heating Tip / Inductor
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A700 Hose Package
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A1000 Heating Tip / Inductor
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A1000 Hose Package
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A1100 Heating Tip / Inductor
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A1100 Hose Package
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A1200 Heating tip / Inductor
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A1200 Hose Package
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A2000 Heating Tip / Inductor
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A2000 Hose Package
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A3000 Heating Tip / Inductor
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A3000 Hose Package
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A4000 Heating Tip / Inductor
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
A4000 Hose Package
Article number*
Item serial number*
If you don't know, please fill in 0000
Report error
Circuit board assembly
Report error
Other
Report error
Upload files
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Fil
Drop files here or
Please choose if you want a credit or a new product in case of an approved warranty
*
- Credit
- New product
Comments
This field is for validation purposes and should be left unchanged.

Warranty

Your Contact Information

To continue, please read and accept our Terms of Warranty.

Guarantee

Warranty Claim for

A80 Heating Tip / Inductor

A80 Hose Package

ACE12 Heating Tip / Inductor

ACE12 Hose Package

A500 Heating Tip / Inductor

A500 Hose Package

A800 Heating Tip / Inductor

A800 Hose Package

A700 Heating Tip / Inductor

A700 Hose Package

A1000 Heating Tip / Inductor

A1000 Hose Package

A1100 Heating Tip / Inductor

A1100 Hose Package

A1200 Heating tip / Inductor

A1200 Hose Package

A2000 Heating Tip / Inductor

A2000 Hose Package

A3000 Heating Tip / Inductor

A3000 Hose Package

A4000 Heating Tip / Inductor

A4000 Hose Package

Circuit board assembly

Other

Upload files

Please choose if you want a credit or a new product in case of an approved warranty